Privacy policy

This Privacy Policy explains what personal data is collected when you use TheSource.guide (“The Source.guide”) and the services provided through it (together with the The Source.guide, the “Service”), how such personal data will be used, shared.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree or are unable to make this promise, you must not use the Service. Should you already have created an account, please send an email to evelien@thesource.guide and we will delete your account.

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
“EEA” includes all current member states to the European Union and the European Economic Area.“Process”, in respect of personal data, includes the collection, storage and disclosure to others.

TABLE OF CONTENTS
1.OUR PRINCIPLES AND PERSONAL DATA CONTROLLER
2.CATEGORIES OF PERSONAL DATA WE COLLECT
3.FOR WHAT PURPOSES WE PROCESS PERSONAL DATA
4.UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (Applies only to EEA-based users)
5.WITH WHOM WE SHARE YOUR PERSONAL DATA
6.HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
7.AGE LIMITATION
8.INTERNATIONAL DATA TRANSFERS
9.CHANGES TO THIS PRIVACY POLICY
10.CALIFORNIA PRIVACY RIGHTS
11.DATA RETENTION
12.HOW “DO NOT TRACK” REQUESTS ARE HANDLED
13.CONTACT US


1. OUR PRINCIPLES AND PERSONAL DATA CONTROLLER

We hereby respect your privacy and your rights to control your personal data.

Our principles are as follows:
- We protect personal data as if it were our own.
- We only use personal data for the purposes described in this privacy statement.
- We do not retain data longer than necessary to achieve the purposes mentioned in this privacy statement.
- We never share personal data with other parties without valid reasons.
- Our digital tools are built with state-of-the-art technology and are maximally secured with various provisions.

YES Creation BV (registered in Zijdehoenderlaan 164, 3772 WW, Barneveld, The Netherlands) will be the controller of your personal data.


2. CATEGORIES OF PERSONAL DATA WE COLLECT

We collect data you give us voluntarily (for example, name and email). We also collect data automatically (for example, your IP address).

2.1. Data you give usWe may ask you to provide information about yourself when using the Service. This information includes: first name, last name, emailadress and preferred language.

2.2. Data we collect automatically:
2.2.1. Data about how you found usWe collect data about your referring The Source.guide or URL (that is, the place on the Web where you were when you clicked on our ad).
2.2.2. Device and location data.We collect data from your mobile device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID.
2.2.3. Usage dataWe record how you interact with our Service. For example, we log with what features and content you interact with, how often you use The Source.guide, how long you are in the The Source.guide, what sections you use, and your orders and payments.


3. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

We process your personal data:

3.1. To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.
We use Sentry, which are monitoring services provided by Google. To learn more, please visit here.

3.2. To customize your experience
We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences. 

3.3. To provide you with customer support
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate.

3.4. To communicate with you regarding your use of our Service
We communicate with you, for example, by email notifications through our email system. 

3.5. To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, update, design, and develop The Source.guide and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of The Source.guide our users like more, what categories of users use our The Source.guide. As a consequence, we often decide how to improve the The Source.guide based on the results obtained from this processing. For example, if we discover that users frequently use “Compatibility” section, we may focus on improving and providing more information and features to this section.

To track and analyze behavior of our The Source.guide’s users (in particular, how they react to changes of the The Source.guide structure, text or any other component), we use Matomo. We use this tool to understand how customers use our Service. Amplitude collects various technical information, in particular, time zone, type of device (phone or tablet), unique identifiers (such as IDFA). Matomo also allows us to track various interactions that occur in our The Source.guide. As a result, Matomo helps us to decide what meditations/languages we should focus on. Matomo provides more information on how they process data in its Privacy Policy.


4. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA

(Applies only to EEA-based users)In this section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 2. This section applies only to EEA-based users. We process your personal data under the following legal bases:

4.1. your consent;

4.2. to perform our contract with you;Under this legal basis we:
• Provide our Service (in accordance with our Terms of use)
• Customize your experience
• Provide you with customer support

4.3. for our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;
We rely on legitimate interests:
• to communicate with you regarding your use of our ServiceThis includes, for example, sending you push notifications reminding you to check your daily affirmations. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often).
• to research and analyze your use of the ServiceOur legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of The Source.guide easier and more enjoyable, or to introduce and test new features).
• to send you marketing communications. The legitimate interest we rely on for this processing is our interest to promote our Service in a measured and appropriate way.
• to enforce our Terms of use and to prevent and combat fraud. Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Service, non-compliance with our Terms of use.

4.4. to comply with legal obligations.


5. WITH WHOM WE SHARE YOUR PERSONAL DATA

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 2 of this Privacy Policy. The types of third parties we share information with include, in particular:

5.1. Service providers
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions.


6. HOW YOU CAN EXERCISE YOUR RIGHTS

To be in control of your personal data, you have the following rights:Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided in the settings of The Source.guide.You may also request a copy of your personal data collected during your use of The Source.guide.Deleting your personal data. You can request erasure of your personal data by sending us an email at support.When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases we may be legally required to keep some of the data for a certain time; in such an event, we will fulfill your request after we have complied with our obligations.Objecting or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request at support.
Additional information for EEA-based usersIf you are based in the EEA, you have the following rights in addition to the above:The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send respective requests at support.


7. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at support.


8. INTERNATIONAL DATA TRANSFERS

We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms of use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the EU-U.S. Privacy Shield Framework (details available here), or (iii) the European Commission adequacy decisions about certain countries (details available here).


9. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.


10. CALIFORNIA PRIVACY RIGHTS

California’s Shine the Light law gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. Learn more about what is considered to be personal information under the statute.To obtain this information from us, please send an email message to support. which includes “Request for California Privacy Information” on the subject line and your state of residence and email address in the body of your message. If you are a California resident, we will provide the requested information to you at your email address in response.


11. DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you). We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


12. HOW “DO NOT TRACK” REQUESTS ARE HANDLED

Except as otherwise stipulated in this Privacy Policy, this App does not support “Do Not Track” requests. To determine whether any of the third-party services use honor the “Do Not Track” requests, please read their privacy policies.


13. CONTACT US

You may contact us at any time for details regarding this Privacy Policy.
For any questions concerning your account or your personal data please contact us at support.


Effective as of: 11 February 2024.